House of Waterford Crystal

The House of Waterford Crystal produces more than 65,000 pieces each year using traditional manufacturing techniques. Take a guided factory tour and see the highly skilled methods used in crystal manufacturing.

Open Year Round.

No Booking or Payment Card Fees. Tickets Valid for 365 days - use at leisure.

The Mall, Waterford City (See Map Below)


The House of Waterford Crystal is located on the Mall in the heart of Waterford City, just 100 yards from the River Suir. It brings a visit to Waterford to a new level as visitors can witness the creation of crystal stemware, giftware and masterpieces right before their very eyes.

The factory tour is a unique and captivating experience that will enthral visitors of all ages. The tour lets people go behind the scenes for over an hour and see exactly how Waterford Crystal pieces are made. Visitors can witness every stage of production, from the initial design stage right up to the final engraving of the piece.

The Magical Crystal Tour 

On the tour, visitors first visit the mould room where they witness the mould making – a technique that has remained unchanged throughout the centuries, as the Master Blowers shape the molten crystal flawlessly with the use of wooden moulds and hand tools. The next part of the tour is truly magical, as visitors enter the blowing department where they see glowing balls of crystal transformed into majestic shapes as they are put through the 1300-degree furnace. The Waterford Crystal pieces are then hand-marked for precision and accuracy, and they are then cut, sculpted and engraved.

Visitors also see the high standards that the House of Waterford Crystal has for each and every piece that leaves the factory. The crystal is inspected at each stage of production, so each piece, no matter how small, goes through six inspections.  If it fails to reach the Waterford Crystal standards at any stage it is smashed and returned to the furnace to be re-melted so that the piece can be started again.

The World's Largest Collection of Waterford Crystal 

The House of Waterford Crystal is also home to the largest collection of Waterford Crystal in the world. Waterford Crystal can be purchased is the retail shop.



The House of Waterford Crystal is located on the Mall, in Waterford City centre, in the heart of the Viking Triangle. If arriving in Waterford by train, the House of Waterford Crystal is just a 5 minute taxi ride away.

Latitude/Longitude - 52.2593, -7.1073 

House of Waterford Crystal Location:

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The Wonder of Waterford Crystal

The House of Waterford Crystal factory produces circa 50,000 high-end crystal pieces per year using traditional methods.

It keeps the traditions of mouth blowing, hand finishing sculpting and engraving alive. It is the tremendous skills of the artisans employed, at the House of Waterford Crystal, that make the creation of these exceptional pieces possible today. 

Take a tour and see these skilled artisans at work and perhaps buy from the world's largest selection.

Payment Options

We accept the following credit
and debit cards

Always Check Opening Times

The opening times on this website are as provided to us.These can change. It is ALWAYS advisable to check open days and times directly with the attraction before you visit.

Visitor Information

House of Waterford Crystal Tour
The Mall, Waterford City
T. +353 (0)51 317 000

Best Price Guarantee
includes Tour
AND SPECIAL RATES FOR SENIORS, students, KIDS AND FAMILIES. Tickets valid for 365 days.
Buy Tickets Here



Open Year Round

Factory Tour

November - February
Monday - Friday 09:30 - 15:15

Monday - Saturday 09:00 - 15:15
Sunday 09:30 - 15:15

April - October
Monday - Saturday 09:00 - 16:15
Sunday 09:30 - 16:15

Retail Store

January - February
Daily 09:30 - 17:00

Monday - Saturday 09:00 - 17:00
Sunday 09:30 - 17:00

April - October
Monday - Saturday 09:00 - 18:00
Sunday 09:30 - 18:00

November - December
Monday - Saturday 09:30 - 17:00
Sunday 12:00 - 17:00

Closed: March 17; during Christmas period (see attraction website for specific dates). 

Last factory tour is at 15:15 (November to March) and 16:15 (April to October).

Last retail admission time is 15 minutes before closing.

Approx Visit Duration: Tours take 50 minutes and visitors generally take another 30 minutes to browse or buy. 


Click the 'Buy Tickets Here' button above to view all ticket types and prices - and to buy your tickets.  

Tickets are guaranteed best value and are valid for 365 days from the date of purchase - for use during attraction opening dates and times.

  • Guided tours included in admission fees. 


The Crystal Café serves teas, coffee, soups, sandwiches, wraps, pizza, lasagna, desserts and pastries. Seats 50.  


Gift Shop selling Waterford Crystal.


Public car parking next door (fee required). Coach set-down area and parking outside; and coach parking nearby on Bolton Street.


Wheelchair accessible with accessible toilet.  

Note: Opening times may be subject to change and attraction website and contact details will be on your ticket for any updates. 

Family Friendly Wheelchair Access Tea Rooms / Coffee Shop Baby Changing Guided Tours Assistance / Guide Dogs Permitted Gift Shop Free WIFI
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